Chat Application

• How to create a Chat Application?
• How to configure attachments in Chat Apps?
• How can I change the default widget color for a new chat app?
• Delete Chat Application.

Receive Customer Chats

• Accept incoming chat requests
• Handling Customer Conversations

Chat Component

• Chat components that can be used in flow.
• Chat Routing
• Chatbot Configuration using the available Chat components.

Chat Controls

• End chat conversation, After conversation work and disposition

AI Chatbot

• Create an AI Chatbot
• Configure AI Chatbot