- Connected apps is a functionality within a platform or service that allows developers to register and configure an application to securely integrate with the platform's APIs and services.
- Navigate to Settings → General → Connected Apps
- Below is an example of setting up Connected Apps with Zoho:
- Click on Connect New App
- Provide a name and select the App type as “Generic”
- The Callback URL will be by default set as CX Service's URL: https://api.plivocx.com/v1/oauth/callback
- Provide Zoho’s Auth URL as well as the Access Token URL
- Provide the Client ID and Client Secrets issues during the Application registration process
- Provide the Scope of the access request
Desk.tickets.ALL,Desk.contacts.ALL,Desk.Search.READ,Desk.settings.ALL,Desk.basic.READ - Select the type of Client Authentication
In this case, select “Send as Basic Auth header” - Click on “Connect App”.
- Click on Connect New App
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