- To create a new knowledge base, navigate to the Knowledge Management Systems tab on the admin profile and click on the “+New” icon on the top right.
- Give basic information about your FAQ: title, description, language details, layout (list, articles, or grid), background color of your knowledge base page, logo to be displayed, and SEO image.
- Click on save.
Note: Only an admin can create and delete a knowledge base under the organization.
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